Shipping Info

Estimated Shipping times are broad due to a number of factors.

Please allow 2 to 5 weeks for your item to arrive.

We are currently only able to ship to the United States, Canada and Australia from this website. (we are working on changing this).
So if you are in another country - such as the UK or New Zealand, please shop at our sister website ::-
  • Our products are fairly made, individually, at several locations around the world, and are therefore shipped to you from various locations around the world. Dependent on your location, the distance will therefore result in a shorter or  longer shipping time.
  • A large proportion of our products are made to order. Production times generally fall between 1-5 business days. However there are some that may take up to 9 business days, especially during busy times (such as November/December).
  • FOR PRINTED-to-order ITEMS 
- International shipping is with DHL or FedEx and usually takes up to 21 business days, although this can be extended up to 30 business days for reasons out of our control.
- Products printed within the country you are located in, usually take up to 12 business days, however this can be extended by up to 5 days. They are then shipped using the local postal services.
- Frequently these items are delayed due to high demand. It can take an additional 1 to 2 weeks for your chosen product to become available. This is the primary reason that you may receive your order as 2+ parcels, rather than a single parcel. We want to get each item you've ordered, to you as soon as we can. Thank you for your understanding.
  • Once a parcel leaves the printers or our suppliers' warehouse, we cannot be held responsible for delayed or missing parcels. Postal strikes, inclement weather˟ , busy times of the year, public holidays, border customs clearance, acts of God and so on are out of our control. For this reason, we do NOT guarantee an exact shipping time.
  • Buyers are responsible for any customs and import taxes that may apply. Offensive Word Shop is not responsible for additional costs nor delays due to customs / border control.
  • Offensive Word Shop accepts refunds and exchanges, but only under certain conditions. Please refer to our Returns Policy for detailed information.

Will I receive a tracking number?

We provide tracking for every order. Tracking will be available, once your order has been shipped. As mentioned above, each individual product in your order may be shipped from a different fulfillment location around the world.

Help! I entered my address details in wrong.

If you have mis-spelled or auto-filled your address incorrectly, you have 4 hours to notify us. Simply reply to your confirmation email and give us the correct information. Or notify us IMMEDIATELY via email at . We are able to correct your address within those first four hours.

I have a question that isn't answered here.

If we haven't managed to answer your question about shipping here, please feel free to contact us via email . We will do our best to reply within 24 to 48 hours. 

Thank you

    ˟Inclement weather means wet weather and/or abnormal climatic conditions including, but not limited to, hail, cold, high winds, severe dust storms, extreme high temperatures or any combination.

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